Returns_
Products in new condition can be returned for free within 14 days. We'll arrange the return shipping. The original shipping costs will not be refunded.
Your item must be in the same condition that you received it.
To start a return, please reach out to us at info@vuus-gear.com
We will notify you of your refund within 48 hours of receiving and inspecting your items (which can take up to 10 days).
Items showing signs of use are not returnable.
If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Warranty
Quality is our primary concern, and we meticulously inspect each and every aspect of the product before shipping.
We provide a 2-year warranty against any manufacturing defects.
Damages caused by misuse, abuse, accidents, neglect, modifications or repairs made by any other company and normal wear and tear are not covered by the warranty.
Our products will not be covered under warranty if they are used outside of their intended applications.
If your product has a factory defect, please contact us directly at info@vuus-gear.com so that we can assist you.